Abajian Motors wants to be an important part of the equation in making the right vehicle purchase. A convenient location can save time and money when service or repairs are necessary, and how well you are treated both during and after the sale will surely determine your ultimate satisfaction with your purchase. Ask around about our reputation; ask your neighbors, call the Better Business Bureau or a local government consumer office to check on our dealership's background.
Most manufacturers rate dealers by the percentage of customers who are satisfied with the service they received during and after the sale. Such a ranking is generally known as a customer satisfaction index, or CSI. Ask our salespeople to show you information about the dealership's CSI.
Buying a car should not be considered a hostile experience.
Today's franchised auto dealers depend heavily on repeat and referral business, and the only way to achieve that is through honest, reputable business practices and long-term customer satisfaction. -- Scott Abajian